Terms of Service

Last updated: 28 October 2026

1. Who we are. RevenueGuard Audit Agents ("the service") is software provided under the RevenueGuard brand by Omniware. Omniware is a trading name of Multiverse Technology LLC, commercial registration number 1366655, Sultanate of Oman. Address: 3rd Floor, Mazoon Square, Muscat, Oman. Contact: reports@tryrevenueguard.com. Payments are handled by Lemon Squeezy, our reseller and merchant of record.

2. What the software does. You enter a website you own or manage. Our software scans the homepage and one contact or booking page and produces a website report. It runs 21 automated checks (C01 to C21), plus extra informational checks (C22 to C27), shown for information only, which never affect a refund. Our "audit agents" are these automated checks, which load your pages the way a visitor would. They are rule-based software, and no person reviews or writes the report. The software does not click buttons, fill in or submit forms, log in, or test security.

3. Plans.

• Free first report: your first report is free, with no card needed. It is the full report. We may withdraw the free offer for future users at any time.
• Monthly scans (our main plan): US$15 a month (Monthly scans, monthly billing) or US$150 a year (Monthly scans, yearly billing) for one website. Each month we scan your site and send you a new report.
• One-off report: US$19 for a single report.

Prices are in US dollars, charged in advance by Lemon Squeezy, plus any tax it adds at checkout.

4. Delivery. Reports are usually ready within 5 minutes. If a paid one-off report is not delivered within 24 hours of payment, we refund it in full automatically. If a Monthly scans report reaches you more than 24 hours after its scheduled scan, or never arrives, we refund that month. Both are set out in the Refund Policy.

5. Findings. A report lists between 0 and 10 findings, ranked by severity. We never add findings to fill a report. If checks C01 to C21 find no high or medium issue, you get a "no major issues found" report listing the checks that passed, and if you paid, a refund: in full for a one-off report (full or partial), or for that month on Monthly scans (clause 10). The extra informational checks (C22 to C27) never affect a refund.

6. Accuracy. The checks are automated and some results may be wrong or not apply to your site. Speed figures are lab estimates, not real visitor data. The report is information, not legal, accessibility or security advice, and does not guarantee more enquiries or revenue.

7. Your sites. You confirm you own or manage each site you scan, or have permission. Scans are light and passive: at most 2 pages, gaps between requests, and robots.txt respected. We may refuse or stop scans to prevent misuse.

8. Your email and report links. We send a confirmation link before any scan. One free report per confirmed email address and per website. We limit how often an email address, a website or a connection can request scans. Report links in our emails last 7 days. After that, Monthly scans subscribers can sign in to the dashboard to see their reports, and anyone else can email reports@tryrevenueguard.com for a new link while the report is still kept (clause 9). A Monthly scans subscriber may add one extra email address to receive their reports, and must have that person's permission to do so.

9. How long we keep reports. For Monthly scans, we keep your reports, PDFs, screenshots and report data while your plan is active and for 30 days after it ends, then delete them. For free and one-off reports, we keep screenshots, PDFs and report data for up to 90 days, then delete them. Our Privacy Notice has the full details.

10. Monthly scans: renewal, refunds and cancelling.

• The plan renews automatically at the end of each month or year until you cancel. On yearly billing, we email you a reminder 30 days and 7 days before each yearly renewal.
• We refund any month whose scan is clean (no high or medium issue in checks C01 to C21) or fails, or whose report reaches you more than 24 hours after its scheduled scan or never arrives. These refunds happen automatically, without you needing to ask: US$15 on monthly billing and US$12.50 (one twelfth of the yearly price) on yearly billing. Refunds for a year never add up to more than you paid for it.
• If you cancel within 7 days of your first Monthly scans payment, we refund that payment in full automatically and your plan ends at once.
• Refunds go back to your original payment method through Lemon Squeezy and can take several days to appear.
• You can cancel at any time with "Cancel plan" in the dashboard, or by emailing reports@tryrevenueguard.com, and the plan will not renew. We email you to confirm the cancellation. If you cancel after the first 7 days: on monthly billing, scans continue to the end of the month you paid for, and we do not refund part of a month. On yearly billing, cancelling stops the plan renewing, months you have not used are not refunded, and your monthly scans and month refunds continue to the end of the year you paid for. Nothing in this clause affects your statutory rights.

11. Subscriber dashboard. Monthly scans subscribers sign in to the dashboard with a link we email to them, so there is no password. Keep your sign-in links private and do not forward them, because anyone with the link can open your dashboard. Sign-in links expire after a short time; if one has expired, ask for a new one. Once you are signed in, you stay signed in on that device for up to 7 days.

12. UK and EU customers. Before your first paid scan starts, you will be asked to confirm that you want it to start straight away and that you understand you lose your 14-day right to cancel, as set out in the Refund Policy. This does not affect the 7-day refunds in the Refund Policy or your other statutory rights.

13. Support. Questions about a report can be raised within 30 days of the report date at reports@tryrevenueguard.com. We aim to reply within 3 working days, Monday to Friday, excluding public holidays in Oman.

14. Liability. Nothing limits liability that cannot be limited by law, including your statutory rights as a consumer in the UK, EU or Australia. Otherwise our total liability is capped at the amount you paid us in the 12 months before the claim.

15. Changes. We give notice of material changes to these terms by email. We give at least 30 days' notice of any price change to Monthly scans, and you can cancel before it takes effect.

16. Governing law. These terms are governed by the laws of the Sultanate of Oman, and disputes may be brought in the courts of Oman. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts where you live.